Belline in Dubai
AI receptionist for tutors and tuition centres in Dubai
A Dubai tuition enquiry begins with a curriculum, and the parent making it rings at eight in the evening, after work and after the homework argument. Belline answers then, takes the year group, the board and the subject, and leaves everything about the child to your tutors.
- Answers questions
- Captures enquiries
- Books appointments, or takes the request
7 days free · No card · Plans from AED 129/month Answers in English.
Belle on your website Available
Belle is Belline’s AI receptionist. Talk to her in your browser: it uses your microphone, never your camera.
Talk to BelleHear the line
Two calls a tuition centre actually takes.
The first is the request taken for your team to confirm. The second is the call Belline refuses or hands over — which is the one you are really deciding about.
Dubai, specifically
What a tuition centre in Dubai is actually answering.
Dubai is a city where the working day and the trading day are different things.
One city, several school systems
Dubai's schools run British, American, International Baccalaureate and Indian curricula side by side, often within the same neighbourhood, and a centre here takes calls across all of them. Until you know which one a caller means, the year group tells you almost nothing and neither does the subject. Belline asks which curriculum and which year on every enquiry, so the tutor who rings back is already the right one to be ringing.
The call comes when the tutors are teaching
A Dubai tuition centre's own peak is the late afternoon and the evening, because that is when children are free. So is the parent's: they ring after their own office closes, which is the same hour every room in your centre is occupied. There is genuinely nobody to pick up between four and eight, and those are the hours the enquiries arrive in.
Where the tutor has to travel to matters
A great deal of tuition in Dubai happens at the family's home, and whether a job is workable depends on the drive: a tutor finishing in Jumeirah cannot be in Mirdif twenty minutes later, whatever the timetable says. Belline takes the area with the enquiry as a matter of course, so the person reading it in the morning can see immediately whether there is somebody who can get there.
Parents ask about the centre before they ask about the tutor
Private education in Dubai is regulated by the KHDA, and parents here are used to asking whether a centre is licensed, who the tutors are and what happens in a first session. Those answers are written down somewhere in your office already. Belline reads yours back as you wrote them, and takes a message for the ones you have not written rather than describing a centre it has never been to.
Languages on the line
English is the working language of most Dubai businesses, and Arabic is the official one. On a busy reception line you will also hear Hindi, Urdu, Malayalam and Tagalog, because that is who lives and works here. Belline answers in English.
In an emergency
Belline gives the instruction you set for the UAE: 998 for an ambulance, or the nearest emergency department. It takes no appointment request at that moment, because an appointment would be the wrong answer.
Your own number
Keep the Dubai number on your door and your listings. You forward the calls nobody answers; nothing about how customers reach you changes.
What comes down the line
Every call a tuition centre gets, and what happens to it.
With your calendar connected, Belline checks it and books the time straight in, on the phone, in chat, on WhatsApp and on video. Without one, it takes the request and your team confirms it.
New enquiries from a parent
The year group, the curriculum or board, the subject, and what the parent thinks is going wrong. Belline takes all four with a number, so the person who rings back is already the right tutor to be ringing.
Assessment and trial requests
Where you start a new student with an assessment or a trial session, Belline explains that in the words you wrote and takes the request. Your team confirms the day and the tutor.
Fees, timetables and group sizes
Read back from your own fee list: what a one-to-one hour costs, what a group session costs, how long a block runs. A price you have not written down is a question for your team, not a number Belline invents.
Existing families
A child off sick, a session to be moved, a parent asking when the tutor is next in. Taken as a message with the student's name and the slot as the parent described it, so the timetable is changed by somebody who can see it.
Anything about a particular child
How a student is getting on, what a tutor said, whether they are ready for an exam. Belline does not discuss it. It takes the question and the number, because that conversation belongs to the tutor and the parent.
Nurseries and after-school hours
Opening hours, the age range you take, whether you collect from schools, what the last pick-up time is. From your own notes, and a message for anything they do not cover.
Where it stops
The most important thing it does is know what it must not answer.
Belline will not discuss a named student, report on progress, predict a grade, advise on which set or exam board a child should be in, or take payment over the phone. It does not ask a caller for a child's school, birth date or medical information. It takes the enquiry and your team rings the parent back.
Every channel
Call answering, website chat and WhatsApp — one receptionist.
Chat and voice on your website, WhatsApp and your phone, with the same information and the same rules in each.
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Chat and voice on your website
AvailableVisitors type, or tap to talk, without leaving your website. Your team can take over any chat from the inbox.
One line of HTML.
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WhatsApp for your business
AvailableBelline answers a second WhatsApp number you register with it. Your own WhatsApp stays as it is. WhatsApp is not a fallback in the UAE, it is the default.
You connect the number yourself in your dashboard.
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Your phone
AvailableKeep your number. Forward calls to Belline when nobody answers or the line is busy. Your phone provider may charge for forwarded calls.
One setting on the line you already have.
How it works
Set up from what you already have.
Most of the work is checking what Belline found. You decide when customers reach it.
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Give Belline what you already have
Your website, price list or brochure. It reads them and drafts your services, prices, hours and the questions a tuition centre gets asked every day.
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Check what it found
Fix anything wrong, fill the gaps, and set the rules it must hold. Nothing goes live until you have read it.
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Switch it on
Ring it yourself first. Then forward your line and paste one line of HTML into your website. Customers only reach Belline once you do.
Pricing
Per location, per month.
The same prices as everywhere else in the United Arab Emirates. No setup fee, no per-call charge.
- No per-user fees
- No per-message fees
- No AI surcharge
Every plan includes
- One location
- Books appointments, or takes the request for your team
- Your team can take over any chat from the inbox
Starter
For a small business that wants every enquiry answered.
- 100 voice minutes a month, shared across your phone line and your website's voice button
- Video receptionist · 40 video minutes (each uses 2.5 voice minutes)
- 250 text conversations a month, shared across your website chat and WhatsApp
- Up to 2 users on your dashboard
- Keep your number — forward it to Belline
- Answers questions from your own hours, prices and policies
- Summary and full transcript of every call and chat
- Your own words and colours on the website buttons
Growth
For a team that wants urgent calls put through live, and its own rules for what Belline may decide.
- 250 voice minutes a month, shared across your phone line and your website's voice button
- Video receptionist · 100 video minutes (each uses 2.5 voice minutes)
- 600 text conversations a month, shared across your website chat and WhatsApp
- Everything in Starter, plus:
- Up to 5 users on your dashboard
- Puts urgent calls through to your team, live
- Your own rules about what it may and may not decide
- Restore earlier settings any time
Scale
For higher-volume teams with more complex reception rules.
- 500 voice minutes a month, shared across your phone line and your website's voice button
- Video receptionist · 200 video minutes (each uses 2.5 voice minutes)
- 1,500 text conversations a month, shared across your website chat and WhatsApp
- Everything in Growth, plus:
- Up to 15 users on your dashboard
- Priority support
Only need website chat and WhatsApp?
WhatsApp Receptionist
AED 129 per location, per month Billed monthly. Cancel anytime.
For a business that wants every WhatsApp message and website chat answered. 250 text conversations a month, shared across your website chat and WhatsApp. No phone line and no voice button — add those any time with Starter.
- Answers WhatsApp and your website chat from your own hours, prices and policies
- Text only: WhatsApp and website chat, with no phone line and no voice button
- Answers on a second WhatsApp number you register yourself
Prices exclude VAT where it applies.
Compare the plans
| Starter | Growth | Scale | |
|---|---|---|---|
| Price a month, per location | AED 249 | AED 499 | AED 999 |
| Voice minutes a month | 100 | 250 | 500 |
| Text conversations a month | 250 | 600 | 1,500 |
| Users on your dashboard | 2 | 5 | 15 |
| Keep your number — forward it to Belline | Included | Included | Included |
| Answers questions from your own hours, prices and policies | Included | Included | Included |
| Summary and full transcript of every call and chat | Included | Included | Included |
| Your own words and colours on the website buttons | Included | Included | Included |
| Puts urgent calls through to your team, live | Not included | Included | Included |
| Your own rules about what it may and may not decide | Not included | Included | Included |
| Restore earlier settings any time | Not included | Included | Included |
| Priority support | Not included | Not included | Included |
An answering service takes a message. Belline answers the question, takes the details and tells your team what to do next.
What counts as a minute
A minute is time Belline spends on a live call with your caller — on your phone line or through the voice button on your website — from the moment it answers to the moment the call ends, rounded up to the next whole minute. Calls you make from your own test console do not count, and neither do calls cut short by a fault on our side.
What counts as a conversation
A conversation is one customer's thread in your website chat or on WhatsApp in which Belline replies at least once. Everything that customer says in the 24 hours after Belline's first reply is the same conversation. Threads your team answers without Belline do not count.
When an allowance runs out
When an allowance runs out, you choose what happens: move up to the next plan, or stop at the allowance. We tell you at 70%, 90% and 100%. Nothing is ever added to your bill without you choosing it.
7 days free
7 days free: 30 voice or 12 video minutes and 50 text conversations, with your website chat, the voice button on the same page, WhatsApp and your phone line all switched on. No card: nothing is charged unless you choose a plan, and on day 8 without one Belline pauses until you do. Standard onboarding is free.
Customer stories
There is no testimonial here yet.
When a tuition centre in Dubai agrees to be named, its story goes in this space: what it was losing, what it changed, and what its own team says about it. Until then this space stays empty on purpose. We are not going to write a quotation nobody said, or count customers we do not have.
Running a tuition centre in Dubai and willing to talk about it? Write to us and a person answers.
Questions
What operators ask us.
Does it know the difference between the curricula we teach?
It knows what you have written down — which boards and which year groups you cover — and it reads that back. What it always does is ask the caller which one they mean, which is the question that turns a voicemail into a useful enquiry.
Will it take the enquiry if a parent rings at nine at night?
Yes, and in Dubai that is when a good number of them arrive. The parent gets a proper conversation and your centre gets the year group, the curriculum, the subject and a number waiting at nine the next morning.
Can it say which area a tutor covers?
Only if you have written it down, and it does not promise that anybody is available. What it reliably does is capture where the family is, so that the drive across Dubai is a decision your team makes with the facts in front of them.
Does it answer our WhatsApp too?
Yes, on a WhatsApp number of its own, from the same fees and timetable as the phone. Parents here message businesses as a matter of course, and an enquiry typed at eleven at night is answered the same way as one spoken at six.
Will it discuss how a child is doing?
No. It cannot see a report and it has no business giving one, and it also cannot know that the person ringing is who they say they are. It takes the question with a number and your tutor rings the parent back.
Can it book the trial session?
With your calendar connected, Belline checks it and books the time straight in, on the phone, in chat, on WhatsApp and on video. Without one, it takes the request and your team confirms it. Which tutor takes the session is for your team to decide.
Hear it now
Be the caller.
The same receptionist your callers in Dubai would reach. Ask it something hard, then ask for a person.
Free, in your browser, 24 hours a day, up to ten minutes a call.
Keep your number
Forward calls to Belline from the Dubai line you already have. Forward only the calls nobody answers, and your team still picks up first.
Nothing to install
No new handset, no app for your staff, no change to what is printed on your door.
7 days free
7 days free: 30 voice or 12 video minutes and 50 text conversations, with your website chat, the voice button on the same page, WhatsApp and your phone line all switched on. No card: nothing is charged unless you choose a plan, and on day 8 without one Belline pauses until you do. Standard onboarding is free.
Nearby
Somewhere else, or something else.
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