Belline for dental
The practice is with a patient. The phone still rings.
Belline answers when the chair is occupied and after you close, and takes the patient's name, number and when they'd like to come. For a clinic, Belline takes appointment requests only, and your team confirms every one. It does not book a clinic appointment itself yet. It never answers a clinical question. Please don't use it for medical details.
Keep your existing number. No porting, no new hardware. Answers in English. Or speak to Belline in your browser, free.
Belle at work
A new patient, answered while the desk is at lunch.
Belle takes the name and number. For a clinic, Belline takes appointment requests only, and your team confirms every one. It does not book a clinic appointment itself yet. Symptoms are for the clinical team, so she does not write them down.
Rules it follows
Answering is the easy part.
Knowing what not to say is harder.
Belline answers only from what you tell it: your services, prices, hours and rules. What it doesn’t know, it takes as a message for your team.
A first visit is a consultation
New patients are asked in for an assessment, never the treatment itself, however confidently they ask for it. Your team confirms the time.
Nothing clinical, ever
Belline won't interpret a symptom or advise on pain or medication, and it doesn't write the symptom down. It takes the patient's number and marks it urgent, and your team goes through it with them.
Emergencies are not appointments
A patient describing an emergency hears the instructions you've given for emergencies, and the call goes to your team as urgent.
Your words, not its own
Prices, preparation and aftercare come from what you wrote. If the answer isn't there, Belline says a colleague will confirm and takes a message.
Where it stops
The most important thing it does is know what it must not answer.
Belline will not discuss a diagnosis, interpret a symptom, or advise on medication. Anything clinical, urgent or unclear goes to your team: put through, if you've given Belline a team number, or as an urgent callback with the patient's number. Belline asks for no medical detail; what a patient says or writes is in the transcript for your team. Belline is not offered in the United States for health care providers or for patient health information.
Start free trial
Hear it now
Be the caller.
The same receptionist your callers would reach. Ask it something hard, then ask for a person.
Free, in your browser, 24 hours a day. Calls last up to ten minutes, and the line takes a limited number of calls each day.
Keep your number
Forward calls to Belline from the line you already have. Forward only the calls nobody answers, and your team still picks up first.
Nothing to install
No new handset, no app for your staff, no change to what is printed on your door.
7 days free
7 days free: 30 voice or 12 video minutes and 50 text conversations, with your website chat, the voice button on the same page and WhatsApp all switched on, plus your phone line where Belline has a line in your country. No card: nothing is charged unless you choose a plan, and on day 8 without one Belline pauses until you do. Standard onboarding is free.
