Belline for clinics
Patients ring at eight in the evening. Reception closed at five.
Belline answers out of hours and while your team is with patients, and knows an enquiry from an emergency. For a clinic, Belline takes appointment requests only, and your team confirms every one. It does not book a clinic appointment itself yet. It isn't for medical details.
Keep your existing number. No porting, no new hardware. Answers in English. Or speak to Belline in your browser, free.
Belle at work
A new patient, answered while the desk is at lunch.
Belle takes the name and number. For a clinic, Belline takes appointment requests only, and your team confirms every one. It does not book a clinic appointment itself yet. Symptoms are for the clinical team, so she does not write them down.
Rules it follows
Answering is the easy part.
Knowing what not to say is harder.
Belline answers only from what you tell it: your services, prices, hours and rules. What it doesn’t know, it takes as a message for your team.
Consultation before treatment
A caller asking for injectables is offered a consultation. The treatment is decided by a clinician, after an assessment.
Preparation instructions, in your words
Approved pre-appointment information only - what you wrote, read back as you wrote it. Nothing generated on the spot.
Emergencies are not appointments
Anything that sounds like an emergency is directed to the local emergency number or the nearest emergency department, and no request is taken.
How a visit gets booked
Belline takes the treatment, the patient's name and number, and when they'd like to come. For a clinic, Belline takes appointment requests only, and your team confirms every one. It does not book a clinic appointment itself yet.
Where it stops
The most important thing it does is know what it must not answer.
Belline is reception, not a clinician. It gives no diagnosis, no symptom interpretation and no medical advice. Anything that sounds urgent is directed to emergency care and no request is taken - an appointment would be the wrong answer at that moment. Belline is not offered in the United States for health care providers or for patient health information.
Start free trial
Hear it now
Be the caller.
The same receptionist your callers would reach. Ask it something hard, then ask for a person.
Free, in your browser, 24 hours a day. Calls last up to ten minutes, and the line takes a limited number of calls each day.
Keep your number
Forward calls to Belline from the line you already have. Forward only the calls nobody answers, and your team still picks up first.
Nothing to install
No new handset, no app for your staff, no change to what is printed on your door.
7 days free
7 days free: 30 voice or 12 video minutes and 50 text conversations, with your website chat, the voice button on the same page and WhatsApp all switched on, plus your phone line where Belline has a line in your country. No card: nothing is charged unless you choose a plan, and on day 8 without one Belline pauses until you do. Standard onboarding is free.
