Belline in Sharjah
AI receptionist for restaurants in Sharjah
Picture a father ringing on Thursday afternoon for a table for nine, two of them in high chairs, at half past six, and asking whether the grills are halal. If that is a familiar call at your restaurant, Belline answers from your own notes and takes the booking request for your team to confirm.
- Answers questions
- Captures enquiries
- Books tables, or takes the request
7 days free · No card · Plans from AED 129/month Answers in English.
Belle on your website Available
Belle is Belline’s AI receptionist. Talk to her in your browser: it uses your microphone, never your camera.
Talk to BelleHear the line
Two calls a restaurant actually takes.
The first is the request taken for your team to confirm. The second is the call Belline refuses or hands over — which is the one you are really deciding about.
Sharjah, specifically
What a restaurant in Sharjah is actually answering.
Sharjah runs on two calendars at once.
The table is bigger and the booking is earlier
A Sharjah restaurant's ordinary Friday booking is not two people at nine. It is nine people at seven, with a grandmother and a high chair, and it is made a day or two ahead rather than an hour. That changes what a booking call has to capture — the headcount, whether they need a room or a long table, whether a pram fits — and it makes the call longer at exactly the moment the room is filling.
Sharjah does not serve alcohol, and you will be asked
The emirate is dry, and a proportion of your callers — visitors, people driving up from Dubai, somebody planning a group dinner — will ring to ask what you do serve, whether there is a family section, whether you can do a set menu for a party. These are the questions a new restaurant here gets every day, they all have written answers, and none of them needs a manager to repeat it for the fortieth time.
Two weekends in one city
Sharjah's own government works Monday to Thursday with a three-day weekend from Friday, while a large share of the emirate's residents drive into Dubai and keep the Monday-to-Friday week there. For a restaurant on Al Majaz waterfront or in Al Nahda that means Friday lunch is somebody's weekend and somebody else's working day, and the phone does not have a quiet stretch you can plan around.
The price question comes first here
Sharjah callers ask what something costs earlier in the conversation than Dubai callers do, and they ask precisely — what is the set menu per head, is there a minimum spend on the majlis room, what does the family platter come to. A host with a full section cannot answer that from memory without getting it wrong, and getting it wrong is worse than not answering. Belline reads back what is on your list and takes a message for anything that is not on it.
Languages on the line
Arabic is more present in everyday Sharjah than in Dubai, and English is still the common business language. Urdu, Hindi and Malayalam are widely spoken across the emirate's residential districts. Belline answers in English.
In an emergency
Belline gives the instruction you set for the UAE: 998 for an ambulance, or the nearest emergency department. It takes no appointment request at that moment, because an appointment would be the wrong answer.
Your own number
Keep the Sharjah number on your door and your listings. You forward the calls nobody answers; nothing about how customers reach you changes.
What comes down the line
Every call a restaurant gets, and what happens to it.
With your reservations in a connected calendar, Belline checks it and books the table straight in. Without one, it takes the table request and your team confirms the table.
Table requests
The date, the time, the party size and any seating wish — terrace, inside, a high chair. Belline takes all of it. With your reservations in a connected calendar, Belline checks it and books the table straight in. Without one, it takes the table request and your team confirms the table.
Hours, menu and the practical questions
Opening times, last orders, dress code, parking, whether the kitchen is still on. Answered from what you wrote, read back as you wrote it, and nothing invented when it is not there.
Allergens and dietary questions
Answered only from the allergen notes you gave Belline. Anything outside them is taken as a message for the kitchen, with the caller's number, rather than guessed at.
Large parties and private dining
Past the party size you set, Belline stops taking details and takes a callback instead: the name, the number, the date and the headcount, flagged for whoever runs events.
Changes and cancellations
A caller moving or dropping a booking is taken as a message with everything they said, so the floor can free the table rather than hold it for nobody.
Complaints
Anything about a meal already eaten goes straight to a person. Belline does not apologise on your behalf, offer a refund, or try to fix it.
Where it stops
The most important thing it does is know what it must not answer.
Belline will not invent a dish, an allergen answer, a policy or a table. Large parties, private dining, events and complaints are taken as a message for a person to ring back.
Every channel
Call answering, website chat and WhatsApp — one receptionist.
Chat and voice on your website, WhatsApp and your phone, with the same information and the same rules in each.
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Chat and voice on your website
AvailableVisitors type, or tap to talk, without leaving your website. Your team can take over any chat from the inbox.
One line of HTML.
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WhatsApp for your business
AvailableBelline answers a second WhatsApp number you register with it. Your own WhatsApp stays as it is. WhatsApp-first, like the rest of the UAE, and price-aware: Sharjah callers ask what something costs earlier in the conversation than Dubai callers do.
You connect the number yourself in your dashboard.
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Your phone
AvailableKeep your number. Forward calls to Belline when nobody answers or the line is busy. Your phone provider may charge for forwarded calls.
One setting on the line you already have.
How it works
Set up from what you already have.
Most of the work is checking what Belline found. You decide when customers reach it.
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Give Belline what you already have
Your website, price list or brochure. It reads them and drafts your services, prices, hours and the questions a restaurant gets asked every day.
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Check what it found
Fix anything wrong, fill the gaps, and set the rules it must hold. Nothing goes live until you have read it.
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Switch it on
Ring it yourself first. Then forward your line and paste one line of HTML into your website. Customers only reach Belline once you do.
Pricing
Per location, per month.
The same prices as everywhere else in the United Arab Emirates. No setup fee, no per-call charge.
- No per-user fees
- No per-message fees
- No AI surcharge
Every plan includes
- One location
- Books appointments, or takes the request for your team
- Your team can take over any chat from the inbox
Starter
For a small business that wants every enquiry answered.
- 100 voice minutes a month, shared across your phone line and your website's voice button
- Video receptionist · 40 video minutes (each uses 2.5 voice minutes)
- 250 text conversations a month, shared across your website chat and WhatsApp
- Up to 2 users on your dashboard
- Keep your number — forward it to Belline
- Answers questions from your own hours, prices and policies
- Summary and full transcript of every call and chat
- Your own words and colours on the website buttons
Growth
For a team that wants urgent calls put through live, and its own rules for what Belline may decide.
- 250 voice minutes a month, shared across your phone line and your website's voice button
- Video receptionist · 100 video minutes (each uses 2.5 voice minutes)
- 600 text conversations a month, shared across your website chat and WhatsApp
- Everything in Starter, plus:
- Up to 5 users on your dashboard
- Puts urgent calls through to your team, live
- Your own rules about what it may and may not decide
- Restore earlier settings any time
Scale
For higher-volume teams with more complex reception rules.
- 500 voice minutes a month, shared across your phone line and your website's voice button
- Video receptionist · 200 video minutes (each uses 2.5 voice minutes)
- 1,500 text conversations a month, shared across your website chat and WhatsApp
- Everything in Growth, plus:
- Up to 15 users on your dashboard
- Priority support
Only need website chat and WhatsApp?
WhatsApp Receptionist
AED 129 per location, per month Billed monthly. Cancel anytime.
For a business that wants every WhatsApp message and website chat answered. 250 text conversations a month, shared across your website chat and WhatsApp. No phone line and no voice button — add those any time with Starter.
- Answers WhatsApp and your website chat from your own hours, prices and policies
- Text only: WhatsApp and website chat, with no phone line and no voice button
- Answers on a second WhatsApp number you register yourself
Prices exclude VAT where it applies.
Compare the plans
| Starter | Growth | Scale | |
|---|---|---|---|
| Price a month, per location | AED 249 | AED 499 | AED 999 |
| Voice minutes a month | 100 | 250 | 500 |
| Text conversations a month | 250 | 600 | 1,500 |
| Users on your dashboard | 2 | 5 | 15 |
| Keep your number — forward it to Belline | Included | Included | Included |
| Answers questions from your own hours, prices and policies | Included | Included | Included |
| Summary and full transcript of every call and chat | Included | Included | Included |
| Your own words and colours on the website buttons | Included | Included | Included |
| Puts urgent calls through to your team, live | Not included | Included | Included |
| Your own rules about what it may and may not decide | Not included | Included | Included |
| Restore earlier settings any time | Not included | Included | Included |
| Priority support | Not included | Not included | Included |
An answering service takes a message. Belline answers the question, takes the details and tells your team what to do next.
What counts as a minute
A minute is time Belline spends on a live call with your caller — on your phone line or through the voice button on your website — from the moment it answers to the moment the call ends, rounded up to the next whole minute. Calls you make from your own test console do not count, and neither do calls cut short by a fault on our side.
What counts as a conversation
A conversation is one customer's thread in your website chat or on WhatsApp in which Belline replies at least once. Everything that customer says in the 24 hours after Belline's first reply is the same conversation. Threads your team answers without Belline do not count.
When an allowance runs out
When an allowance runs out, you choose what happens: move up to the next plan, or stop at the allowance. We tell you at 70%, 90% and 100%. Nothing is ever added to your bill without you choosing it.
7 days free
7 days free: 30 voice or 12 video minutes and 50 text conversations, with your website chat, the voice button on the same page, WhatsApp and your phone line all switched on. No card: nothing is charged unless you choose a plan, and on day 8 without one Belline pauses until you do. Standard onboarding is free.
Customer stories
There is no testimonial here yet.
When a restaurant in Sharjah agrees to be named, its story goes in this space: what it was losing, what it changed, and what its own team says about it. Until then this space stays empty on purpose. We are not going to write a quotation nobody said, or count customers we do not have.
Running a restaurant in Sharjah and willing to talk about it? Write to us and a person answers.
Questions
What operators ask us.
Will it answer questions about what we serve?
From your own menu and notes, word for word, including the things you get asked precisely because Sharjah is dry — what the drinks list is, whether there is a family section, what a set menu includes. Anything you have not written down becomes a message rather than a guess.
Somebody rings to ask whether we deliver. What does it say?
Whatever you have written down — that you deliver, that you are on a particular app, or that you do not. It reads that back and stops there. It does not take an order, take an address or put anything through to a delivery platform on your behalf.
Does it work on Friday, when the emirate is on a different weekend?
It answers every day, whatever the calendar. You set the hours you are open, and the calls that arrive when you are closed are taken as requests instead of voicemail, so the week starts with a list rather than a red light on a machine.
Does it answer our WhatsApp as well as the phone?
Yes, on a second WhatsApp number we set up with you, answering from the same menu, hours and notes as the phone line. Your existing WhatsApp is untouched.
What happens with a party of twenty?
You set the size at which a party stops being an ordinary booking. Past it, Belline stops taking details, takes a name, a number, a date and a headcount, and flags it for whoever runs events so a person calls back.
What happens to a complaint about last night's dinner?
It goes to a person. Belline takes the caller's number and exactly what they said, marks it, and says a manager will ring them back. It will not apologise on your behalf or offer anything.
Hear it now
Be the caller.
The same receptionist your callers in Sharjah would reach. Ask it something hard, then ask for a person.
Free, in your browser, 24 hours a day, up to ten minutes a call.
Keep your number
Forward calls to Belline from the Sharjah line you already have. Forward only the calls nobody answers, and your team still picks up first.
Nothing to install
No new handset, no app for your staff, no change to what is printed on your door.
7 days free
7 days free: 30 voice or 12 video minutes and 50 text conversations, with your website chat, the voice button on the same page, WhatsApp and your phone line all switched on. No card: nothing is charged unless you choose a plan, and on day 8 without one Belline pauses until you do. Standard onboarding is free.
Nearby
Somewhere else, or something else.
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