Belline in Sharjah
AI receptionist for car garages and workshops in Sharjah
Sharjah's industrial areas fix cars for the whole of the northern emirates, and a call can easily be a comparison: what do you charge, and can you do it this week. Belline answers with your written prices, takes the vehicle and the fault, and invents nothing.
- Answers questions
- Captures enquiries
- Books appointments, or takes the request
7 days free · No card · Plans from AED 129/month Answers in English.
Belle on your website Available
Belle is Belline’s AI receptionist. Talk to her in your browser: it uses your microphone, never your camera.
Talk to BelleHear the line
Two calls a garage actually takes.
The first is the request taken for your team to confirm. The second is the call Belline refuses or hands over — which is the one you are really deciding about.
Sharjah, specifically
What a garage in Sharjah is actually answering.
Sharjah runs on two calendars at once.
People drive to Sharjah to have the work done
The workshops in Sharjah's industrial areas take cars from across the emirate and from well beyond it, because the trade there is deep and the labour rates are not Dubai's. That means a good share of the calls come from somebody who has not been to you before, is looking at three numbers on a screen, and is deciding in the length of one phone call. A line that rings out is simply removed from that shortlist.
The first question is the price and the second is the week
A Sharjah caller gets to the money early and asks it precisely: what a full service costs on their model, what the diagnostic charge is, whether it comes off the bill if they go ahead. Those are answers that live on a written price list rather than in a technician's head. Belline reads the list exactly as you wrote it, says what the diagnostic rule is, and refuses to put a figure on the repair itself until somebody has looked at the car.
The car is dropped off around a commute
Many Sharjah residents drive into Dubai for work, so the car goes to the workshop before the commute or on the one weekday the caller is off, and the phone calls about it happen at either end of a long day. Sharjah's own government week runs Monday to Thursday while the commuters keep Dubai's Monday to Friday, so there is no hour when the line can be safely left. Belline answers on both of them and your team picks the work up when the shutters go up.
Recovery arrives from somewhere else
A car that has stopped on the Emirates Road or come off the Dubai carriageway often ends up in a Sharjah workshop, brought in by a recovery truck with the owner following behind in a taxi. Those calls are short, anxious and out of hours. Belline takes the plate, where the car is now, who is bringing it and a number, so nobody arrives at a closed gate having explained the story to a voicemail.
Languages on the line
Arabic is more present in everyday Sharjah than in Dubai, and English is still the common business language. Urdu, Hindi and Malayalam are widely spoken across the emirate's residential districts. Belline answers in English.
In an emergency
Belline gives the instruction you set for the UAE: 998 for an ambulance, or the nearest emergency department. It takes no appointment request at that moment, because an appointment would be the wrong answer.
Your own number
Keep the Sharjah number on your door and your listings. You forward the calls nobody answers; nothing about how customers reach you changes.
What comes down the line
Every call a garage gets, and what happens to it.
With your calendar connected, Belline checks it and books the time straight in, on the phone, in chat, on WhatsApp and on video. Without one, it takes the request and your team confirms it.
Service and repair requests
The make, the model, the year, the mileage, what the car is doing and when the owner could bring it in. Belline takes all of it. With your calendar connected, Belline checks it and books the time straight in, on the phone, in chat, on WhatsApp and on video. Without one, it takes the request and your team confirms it.
Quotes and estimates
Belline reads back the fixed prices you have written down — an oil service, a wheel alignment, a diagnostic fee — and nothing else. Anything that depends on seeing the car is taken as a message with the symptom in the caller's own words.
Testing and registration renewal
What you do, what you do not do, and what a car needs to have with it. From your own notes, with the caller's number taken for anything your notes do not cover, rather than an answer invented about somebody else's paperwork.
Breakdowns and recovery
A caller at the roadside is not an enquiry. Belline takes the location, the number and what has happened and marks it urgent, or puts the call through to a person where your plan includes live transfer and you have given it a number.
Fleet and account customers
A company ringing about several vehicles is flagged as an account call, with the company, the number of vehicles and the contact, rather than dropped into the same list as a walk-in with a flat tyre.
Cars already in the workshop
Is it ready, has the part arrived, how much will it be now. Belline does not check — it takes the registration and the caller's number as a message for whoever is running the job, so somebody rings back who has actually looked.
Where it stops
The most important thing it does is know what it must not answer.
Belline will not quote for a repair nobody has inspected, diagnose a noise, promise a car will be ready by a time, say a part is in stock, or tell an owner their vehicle is safe to drive. It reads back your fixed prices, takes the job request, and a person who has seen the car does the rest.
Every channel
Call answering, website chat and WhatsApp — one receptionist.
Chat and voice on your website, WhatsApp and your phone, with the same information and the same rules in each.
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Chat and voice on your website
AvailableVisitors type, or tap to talk, without leaving your website. Your team can take over any chat from the inbox.
One line of HTML.
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WhatsApp for your business
AvailableBelline answers a second WhatsApp number you register with it. Your own WhatsApp stays as it is. WhatsApp-first, like the rest of the UAE, and price-aware: Sharjah callers ask what something costs earlier in the conversation than Dubai callers do.
You connect the number yourself in your dashboard.
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Your phone
AvailableKeep your number. Forward calls to Belline when nobody answers or the line is busy. Your phone provider may charge for forwarded calls.
One setting on the line you already have.
How it works
Set up from what you already have.
Most of the work is checking what Belline found. You decide when customers reach it.
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Give Belline what you already have
Your website, price list or brochure. It reads them and drafts your services, prices, hours and the questions a garage gets asked every day.
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Check what it found
Fix anything wrong, fill the gaps, and set the rules it must hold. Nothing goes live until you have read it.
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Switch it on
Ring it yourself first. Then forward your line and paste one line of HTML into your website. Customers only reach Belline once you do.
Pricing
Per location, per month.
The same prices as everywhere else in the United Arab Emirates. No setup fee, no per-call charge.
- No per-user fees
- No per-message fees
- No AI surcharge
Every plan includes
- One location
- Books appointments, or takes the request for your team
- Your team can take over any chat from the inbox
Starter
For a small business that wants every enquiry answered.
- 100 voice minutes a month, shared across your phone line and your website's voice button
- Video receptionist · 40 video minutes (each uses 2.5 voice minutes)
- 250 text conversations a month, shared across your website chat and WhatsApp
- Up to 2 users on your dashboard
- Keep your number — forward it to Belline
- Answers questions from your own hours, prices and policies
- Summary and full transcript of every call and chat
- Your own words and colours on the website buttons
Growth
For a team that wants urgent calls put through live, and its own rules for what Belline may decide.
- 250 voice minutes a month, shared across your phone line and your website's voice button
- Video receptionist · 100 video minutes (each uses 2.5 voice minutes)
- 600 text conversations a month, shared across your website chat and WhatsApp
- Everything in Starter, plus:
- Up to 5 users on your dashboard
- Puts urgent calls through to your team, live
- Your own rules about what it may and may not decide
- Restore earlier settings any time
Scale
For higher-volume teams with more complex reception rules.
- 500 voice minutes a month, shared across your phone line and your website's voice button
- Video receptionist · 200 video minutes (each uses 2.5 voice minutes)
- 1,500 text conversations a month, shared across your website chat and WhatsApp
- Everything in Growth, plus:
- Up to 15 users on your dashboard
- Priority support
Only need website chat and WhatsApp?
WhatsApp Receptionist
AED 129 per location, per month Billed monthly. Cancel anytime.
For a business that wants every WhatsApp message and website chat answered. 250 text conversations a month, shared across your website chat and WhatsApp. No phone line and no voice button — add those any time with Starter.
- Answers WhatsApp and your website chat from your own hours, prices and policies
- Text only: WhatsApp and website chat, with no phone line and no voice button
- Answers on a second WhatsApp number you register yourself
Prices exclude VAT where it applies.
Compare the plans
| Starter | Growth | Scale | |
|---|---|---|---|
| Price a month, per location | AED 249 | AED 499 | AED 999 |
| Voice minutes a month | 100 | 250 | 500 |
| Text conversations a month | 250 | 600 | 1,500 |
| Users on your dashboard | 2 | 5 | 15 |
| Keep your number — forward it to Belline | Included | Included | Included |
| Answers questions from your own hours, prices and policies | Included | Included | Included |
| Summary and full transcript of every call and chat | Included | Included | Included |
| Your own words and colours on the website buttons | Included | Included | Included |
| Puts urgent calls through to your team, live | Not included | Included | Included |
| Your own rules about what it may and may not decide | Not included | Included | Included |
| Restore earlier settings any time | Not included | Included | Included |
| Priority support | Not included | Not included | Included |
An answering service takes a message. Belline answers the question, takes the details and tells your team what to do next.
What counts as a minute
A minute is time Belline spends on a live call with your caller — on your phone line or through the voice button on your website — from the moment it answers to the moment the call ends, rounded up to the next whole minute. Calls you make from your own test console do not count, and neither do calls cut short by a fault on our side.
What counts as a conversation
A conversation is one customer's thread in your website chat or on WhatsApp in which Belline replies at least once. Everything that customer says in the 24 hours after Belline's first reply is the same conversation. Threads your team answers without Belline do not count.
When an allowance runs out
When an allowance runs out, you choose what happens: move up to the next plan, or stop at the allowance. We tell you at 70%, 90% and 100%. Nothing is ever added to your bill without you choosing it.
7 days free
7 days free: 30 voice or 12 video minutes and 50 text conversations, with your website chat, the voice button on the same page, WhatsApp and your phone line all switched on. No card: nothing is charged unless you choose a plan, and on day 8 without one Belline pauses until you do. Standard onboarding is free.
Customer stories
There is no testimonial here yet.
When a garage in Sharjah agrees to be named, its story goes in this space: what it was losing, what it changed, and what its own team says about it. Until then this space stays empty on purpose. We are not going to write a quotation nobody said, or count customers we do not have.
Running a garage in Sharjah and willing to talk about it? Write to us and a person answers.
Questions
What operators ask us.
Will it quote a full service on a specific model?
If the price for that model is on the list you gave it, it reads it back exactly. If it is not, it says so and takes the make, the model, the year and the mileage as a message, because a number invented for a car you have not seen is a complaint waiting at collection.
Which week does it work — Sharjah's or Dubai's?
Both, because it answers every day regardless of the hours you keep. It reads back your own opening times, so a caller on a day you are closed learns that and still leaves a request your team finds waiting rather than a call nobody took.
Can it tell someone how to reach us in the industrial area?
It reads back the directions you wrote — the industrial area number, the street, the unit and the landmark to turn at. It will not attempt to give directions it has not been given, which in that part of Sharjah would send somebody a long way wrong.
A recovery truck is bringing a car in tonight. What happens?
Belline takes the plate, where the car is coming from, who is bringing it and a number, and marks it as urgent for the morning. It does not promise that anybody will be there to receive it — that is your team's call and they make it when they read the message.
What happens when somebody has broken down?
It stops treating the call as a booking. Belline takes where the car is, the number to ring back and what happened, and marks it urgent. Where your plan includes live transfer and you have given it a team number, it puts the caller through to a person instead.
Will it tell somebody their car is safe to drive?
Never. That is a judgement about a vehicle nobody at your workshop has seen, and the consequences of getting it wrong are not a lost booking. Belline says it cannot advise and takes the details for a person.
Hear it now
Be the caller.
The same receptionist your callers in Sharjah would reach. Ask it something hard, then ask for a person.
Free, in your browser, 24 hours a day, up to ten minutes a call.
Keep your number
Forward calls to Belline from the Sharjah line you already have. Forward only the calls nobody answers, and your team still picks up first.
Nothing to install
No new handset, no app for your staff, no change to what is printed on your door.
7 days free
7 days free: 30 voice or 12 video minutes and 50 text conversations, with your website chat, the voice button on the same page, WhatsApp and your phone line all switched on. No card: nothing is charged unless you choose a plan, and on day 8 without one Belline pauses until you do. Standard onboarding is free.
Nearby
Somewhere else, or something else.
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