Belline in Sharjah
AI receptionist for hotels and guest houses in Sharjah
A Sharjah hotel or guest house takes calls from families driving in for a weekend, from long-stay guests, and from people checking what the emirate's rules mean for their trip. Belline answers all of it from your own notes, and confirms no room and no rate.
- Answers questions
- Captures enquiries
- Books appointments, or takes the request
7 days free · No card · Plans from AED 129/month Answers in English.
Belle on your website Available
Belle is Belline’s AI receptionist. Talk to her in your browser: it uses your microphone, never your camera.
Talk to BelleHear the line
Two calls a hotel actually takes.
The first is the request taken for your team to confirm. The second is the call Belline refuses or hands over — which is the one you are really deciding about.
Sharjah, specifically
What a hotel in Sharjah is actually answering.
Sharjah runs on two calendars at once.
Two weekends, and the phone rings on both
Sharjah's own government works Monday to Thursday with a three-day weekend from Friday to Sunday, while a large share of the people who might stay with you keep Dubai's Monday to Friday. For a property here that means arrivals and enquiries spread across a longer weekend than either neighbour has, and it means the busiest check-in hour on a Thursday evening is also the hour the phone is going. Belline answers through both calendars and reads back whatever hours you have actually set.
Callers ask what the emirate's rules mean for their stay
Sharjah is a dry emirate, and guests who have stayed elsewhere in the UAE ring to ask what that means for them, along with questions about family rooms, visitors, and what is expected in public areas. These are not awkward questions and they are not questions to improvise: every property has a written answer to each. Belline reads yours back in your own words and takes anything you have not written as a message for the desk rather than guessing at a house rule.
A great many of the stays are measured in months
Between the serviced apartments in Al Majaz and Al Nahda and the guest houses near the corniche, a real part of the business here is people staying for a season while they work in Sharjah or commute into Dubai. Those callers ask about monthly rates, parking, laundry, whether a family can join later. Belline takes the dates, the headcount and the number and hands it to whoever prices a long stay. No monthly figure is said out loud, because that is a negotiation and not a tariff.
Most guests arrive by road, and they ring from it
Sharjah takes visitors who have driven from Dubai, from the northern emirates and from across the border, and the call that comes in at eight in the evening is somebody in traffic asking how to find the building and where to leave the car. Al Khan, Al Majaz and Al Qasimia are not addresses a navigation app settles by itself. Belline reads back your own directions and parking notes exactly, and takes the arrival time down for the desk.
Languages on the line
Arabic is more present in everyday Sharjah than in Dubai, and English is still the common business language. Urdu, Hindi and Malayalam are widely spoken across the emirate's residential districts. Belline answers in English.
In an emergency
Belline gives the instruction you set for the UAE: 998 for an ambulance, or the nearest emergency department. It takes no appointment request at that moment, because an appointment would be the wrong answer.
Your own number
Keep the Sharjah number on your door and your listings. You forward the calls nobody answers; nothing about how customers reach you changes.
What comes down the line
Every call a hotel gets, and what happens to it.
With your calendar connected, Belline checks it and books the time straight in, on the phone, in chat, on WhatsApp and on video. Without one, it takes the request and your team confirms it.
Room enquiries, taken as a request
The dates, the number of nights, how many adults and children, the sort of room they are after and a number to ring back on. Belline writes all of it down for your front desk. It does not say a room is available, does not say one is held, and does not confirm anything.
Check-in, check-out and luggage
The times you published, your written rule on early arrival and late departure, and whether bags can be left. A request for an exception is taken as a message for the desk rather than granted on the phone, because that depends on who is leaving that morning.
Transfers, parking and getting to the door
Whether you run an airport pick-up, what you have written about the charge for it, where a car goes, which entrance to use and how far the metro or the beach is. Read back exactly as you wrote it, and taken as a message when it is not written down.
What the rate includes
Breakfast, wifi, the pool, the gym, the cot, the extra bed, the city and tourism charges a guest sees at the end. Belline reads back what you have written about each and puts no number on anything you have not.
Guests who are already staying
A request for towels, a room that is too warm, a taxi for six in the morning. Taken as a message with the room number and passed to the desk, which is where it has to be acted on. Belline does not tell a guest when somebody will come up.
Groups, long stays and corporate rates
A block of rooms for a family, a month in a serviced apartment, a company asking about a rate for the year. Taken as an enquiry with the dates, the headcount and a number, flagged for whoever prices that sort of thing — never quoted.
Where it stops
The most important thing it does is know what it must not answer.
Belline never holds a room, a rate or a date, and never tells a caller that any of the three is available. It cannot see your rooms, your channel manager or tonight's occupancy, so it does not say whether you are full. It reads back your published times, charges and policies as you wrote them, takes the enquiry, and your front desk answers it and confirms.
Every channel
Call answering, website chat and WhatsApp — one receptionist.
Chat and voice on your website, WhatsApp and your phone, with the same information and the same rules in each.
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Chat and voice on your website
AvailableVisitors type, or tap to talk, without leaving your website. Your team can take over any chat from the inbox.
One line of HTML.
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WhatsApp for your business
AvailableBelline answers a second WhatsApp number you register with it. Your own WhatsApp stays as it is. WhatsApp-first, like the rest of the UAE, and price-aware: Sharjah callers ask what something costs earlier in the conversation than Dubai callers do.
You connect the number yourself in your dashboard.
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Your phone
AvailableKeep your number. Forward calls to Belline when nobody answers or the line is busy. Your phone provider may charge for forwarded calls.
One setting on the line you already have.
How it works
Set up from what you already have.
Most of the work is checking what Belline found. You decide when customers reach it.
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Give Belline what you already have
Your website, price list or brochure. It reads them and drafts your services, prices, hours and the questions a hotel gets asked every day.
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Check what it found
Fix anything wrong, fill the gaps, and set the rules it must hold. Nothing goes live until you have read it.
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Switch it on
Ring it yourself first. Then forward your line and paste one line of HTML into your website. Customers only reach Belline once you do.
Pricing
Per location, per month.
The same prices as everywhere else in the United Arab Emirates. No setup fee, no per-call charge.
- No per-user fees
- No per-message fees
- No AI surcharge
Every plan includes
- One location
- Books appointments, or takes the request for your team
- Your team can take over any chat from the inbox
Starter
For a small business that wants every enquiry answered.
- 100 voice minutes a month, shared across your phone line and your website's voice button
- Video receptionist · 40 video minutes (each uses 2.5 voice minutes)
- 250 text conversations a month, shared across your website chat and WhatsApp
- Up to 2 users on your dashboard
- Keep your number — forward it to Belline
- Answers questions from your own hours, prices and policies
- Summary and full transcript of every call and chat
- Your own words and colours on the website buttons
Growth
For a team that wants urgent calls put through live, and its own rules for what Belline may decide.
- 250 voice minutes a month, shared across your phone line and your website's voice button
- Video receptionist · 100 video minutes (each uses 2.5 voice minutes)
- 600 text conversations a month, shared across your website chat and WhatsApp
- Everything in Starter, plus:
- Up to 5 users on your dashboard
- Puts urgent calls through to your team, live
- Your own rules about what it may and may not decide
- Restore earlier settings any time
Scale
For higher-volume teams with more complex reception rules.
- 500 voice minutes a month, shared across your phone line and your website's voice button
- Video receptionist · 200 video minutes (each uses 2.5 voice minutes)
- 1,500 text conversations a month, shared across your website chat and WhatsApp
- Everything in Growth, plus:
- Up to 15 users on your dashboard
- Priority support
Only need website chat and WhatsApp?
WhatsApp Receptionist
AED 129 per location, per month Billed monthly. Cancel anytime.
For a business that wants every WhatsApp message and website chat answered. 250 text conversations a month, shared across your website chat and WhatsApp. No phone line and no voice button — add those any time with Starter.
- Answers WhatsApp and your website chat from your own hours, prices and policies
- Text only: WhatsApp and website chat, with no phone line and no voice button
- Answers on a second WhatsApp number you register yourself
Prices exclude VAT where it applies.
Compare the plans
| Starter | Growth | Scale | |
|---|---|---|---|
| Price a month, per location | AED 249 | AED 499 | AED 999 |
| Voice minutes a month | 100 | 250 | 500 |
| Text conversations a month | 250 | 600 | 1,500 |
| Users on your dashboard | 2 | 5 | 15 |
| Keep your number — forward it to Belline | Included | Included | Included |
| Answers questions from your own hours, prices and policies | Included | Included | Included |
| Summary and full transcript of every call and chat | Included | Included | Included |
| Your own words and colours on the website buttons | Included | Included | Included |
| Puts urgent calls through to your team, live | Not included | Included | Included |
| Your own rules about what it may and may not decide | Not included | Included | Included |
| Restore earlier settings any time | Not included | Included | Included |
| Priority support | Not included | Not included | Included |
An answering service takes a message. Belline answers the question, takes the details and tells your team what to do next.
What counts as a minute
A minute is time Belline spends on a live call with your caller — on your phone line or through the voice button on your website — from the moment it answers to the moment the call ends, rounded up to the next whole minute. Calls you make from your own test console do not count, and neither do calls cut short by a fault on our side.
What counts as a conversation
A conversation is one customer's thread in your website chat or on WhatsApp in which Belline replies at least once. Everything that customer says in the 24 hours after Belline's first reply is the same conversation. Threads your team answers without Belline do not count.
When an allowance runs out
When an allowance runs out, you choose what happens: move up to the next plan, or stop at the allowance. We tell you at 70%, 90% and 100%. Nothing is ever added to your bill without you choosing it.
7 days free
7 days free: 30 voice or 12 video minutes and 50 text conversations, with your website chat, the voice button on the same page, WhatsApp and your phone line all switched on. No card: nothing is charged unless you choose a plan, and on day 8 without one Belline pauses until you do. Standard onboarding is free.
Customer stories
There is no testimonial here yet.
When a hotel in Sharjah agrees to be named, its story goes in this space: what it was losing, what it changed, and what its own team says about it. Until then this space stays empty on purpose. We are not going to write a quotation nobody said, or count customers we do not have.
Running a hotel in Sharjah and willing to talk about it? Write to us and a person answers.
Questions
What operators ask us.
Guests ask whether alcohol is served. What does it say?
Exactly what you have written, and nothing else. This is a question a Sharjah property is asked constantly, the answer is the same every time, and it is far better read back off your own note than improvised by whoever happens to be at the counter.
Somebody wants a room for two months
It takes the dates, who is staying, whether a company is paying and a number, and flags it as a long-stay enquiry. It does not give a monthly rate or say whether a unit is free, because both of those are decided by a person looking at the building.
Which week does it work — Sharjah's or Dubai's?
Whichever you set, and it answers the phone on every day of the week regardless. That is the useful part in this emirate: a Friday enquiry from somebody on the Dubai calendar is taken down as a request rather than left ringing.
A guest is driving over and cannot find the building
It reads your own directions back — the street, the landmark, which side of the corniche, where the parking is — and takes the arrival time for the desk. What it will not do is invent a landmark to be helpful.
Will it quote a rate?
Only a rate you have written down as a published one, in your own words, and never a rate for a particular date. Room pricing moves by the day, so anything tied to a date is taken as an enquiry for the desk rather than answered.
Can it take a card to guarantee a booking?
No. Belline never asks for card details, a passport number or anything else of that kind, on the phone or on WhatsApp. Payment and identity belong at your desk and in your own systems.
Hear it now
Be the caller.
The same receptionist your callers in Sharjah would reach. Ask it something hard, then ask for a person.
Free, in your browser, 24 hours a day, up to ten minutes a call.
Keep your number
Forward calls to Belline from the Sharjah line you already have. Forward only the calls nobody answers, and your team still picks up first.
Nothing to install
No new handset, no app for your staff, no change to what is printed on your door.
7 days free
7 days free: 30 voice or 12 video minutes and 50 text conversations, with your website chat, the voice button on the same page, WhatsApp and your phone line all switched on. No card: nothing is charged unless you choose a plan, and on day 8 without one Belline pauses until you do. Standard onboarding is free.
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