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Belline in Sharjah

AI receptionist for aesthetic and medical clinics in Sharjah

Two questions a Sharjah clinic may hear before anything else: is the practitioner a woman, and what does it cost. Belline answers both from what you wrote, takes the consultation request, and decides nothing about whether a treatment suits anybody.

  • Answers questions
  • Captures enquiries
  • Takes appointment requests

7 days free · No card · Plans from AED 129/month Answers in English.

Belle on your website Available

Belle is Belline’s AI receptionist. Talk to her in your browser: it uses your microphone, never your camera.

Talk to Belle

Hear the line

Two calls a clinic actually takes.

The first is the request taken for your team to confirm. The second is the call Belline refuses or hands over — which is the one you are really deciding about.

Ringing

Sharjah, specifically

What a clinic in Sharjah is actually answering.

Sharjah runs on two calendars at once.

The question about who will be treating them comes first

A large proportion of enquiries to a Sharjah clinic begin with whether a female doctor or therapist is available, whether the room is private, and who else is on the floor at that time. These are questions with written answers and no judgement in them, and they decide whether the caller books at all. A desk that has to check and ring back has usually lost the call by then. Belline reads back what you wrote about your team and your rooms, and takes a message for anything it was not told.

Priced against Dubai, forty minutes away

A caller comparing clinics may be weighing you against one they could drive to on a Friday. Then the price question comes early and it comes precisely — per session, per area, what the package includes, whether the consultation is charged. Belline reads back the figures you have written down and refuses to produce one you have not. A price invented on the phone is a complaint at the counter later, and in a market this referral-driven that travels.

The enquiry arrived by word of mouth, and it is careful

Most of what reaches a Sharjah clinic comes through somebody who has been. That is worth more than any advertisement and it makes the first call a delicate one: the caller has heard a name, may not want to say whose, and is deciding in the first thirty seconds whether this is a place that will be discreet. A line that rings out, or a receptionist who asks who referred them in front of a waiting room, loses that call and the next three it would have brought. Belline takes what the caller chose to say and no more, and it reaches your team as a written record rather than a conversation anybody overheard.

Reception, and the federal line it works to

Clinics in Sharjah are licensed by the federal health ministry, and reception is reception: no diagnosis, no assessment of whether a treatment suits somebody, no medical advice, and nothing said about a result. Belline describes what a treatment is from your approved notes, names the consultation as where suitability is decided, and sends anything urgent to emergency care with the instruction you set, taking no request at all.

Languages on the line

Arabic is more present in everyday Sharjah than in Dubai, and English is still the common business language. Urdu, Hindi and Malayalam are widely spoken across the emirate's residential districts. Belline answers in English.

In an emergency

Belline gives the instruction you set for the UAE: 998 for an ambulance, or the nearest emergency department. It takes no appointment request at that moment, because an appointment would be the wrong answer.

Your own number

Keep the Sharjah number on your door and your listings. You forward the calls nobody answers; nothing about how customers reach you changes.

What comes down the line

Every call a clinic gets, and what happens to it.

For a clinic, Belline takes appointment requests only, and your team confirms every one. It does not book a clinic appointment itself yet.

Consultation requests

The treatment they are interested in, their name, a number and when they would like to come. Belline says how long a consultation runs, from your notes, and your team confirms the time.

Treatment questions

Answered only from the approved information you wrote: what a treatment is, roughly how long it takes, what the consultation covers. Anything about suitability is a clinician's answer, and Belline says so.

Preparation and aftercare

Your own pre-appointment and aftercare instructions, read back as you wrote them. Nothing generated on the spot, and nothing adapted to what the caller says about themselves.

Prices

From your price list where you have set one, with the consultation named as the thing that decides the rest. It does not estimate a course of treatment.

Urgent calls

Anything that sounds like it needs medical attention now is directed to emergency care using the instructions you gave Belline for your country, and no request is taken.

Complaints and anything about a result

A patient unhappy with an outcome reaches a person. Belline takes their number for a call back, does not write down the medical side of it, and does not respond to it.

Where it stops

The most important thing it does is know what it must not answer.

Belline is reception, not a clinician. It gives no diagnosis, no assessment of whether a treatment suits somebody, and no medical advice. Please do not use it for medical details. Anything that sounds urgent is directed to emergency care and no request is taken — an appointment would be the wrong answer at that moment.

A reception sign and a service bell on a counter, nobody behind it.

Every channel

Call answering, website chat and WhatsApp — one receptionist.

Chat and voice on your website, WhatsApp and your phone, with the same information and the same rules in each.

  • Chat and voice on your website

    Available

    Visitors type, or tap to talk, without leaving your website. Your team can take over any chat from the inbox.

    One line of HTML.

  • WhatsApp for your business

    Available

    Belline answers a second WhatsApp number you register with it. Your own WhatsApp stays as it is. WhatsApp-first, like the rest of the UAE, and price-aware: Sharjah callers ask what something costs earlier in the conversation than Dubai callers do.

    You connect the number yourself in your dashboard.

  • Your phone

    Available

    Keep your number. Forward calls to Belline when nobody answers or the line is busy. Your phone provider may charge for forwarded calls.

    One setting on the line you already have.

How it works

Set up from what you already have.

Most of the work is checking what Belline found. You decide when customers reach it.

  1. Give Belline what you already have

    Your website, price list or brochure. It reads them and drafts your services, prices, hours and the questions a clinic gets asked every day.

  2. Check what it found

    Fix anything wrong, fill the gaps, and set the rules it must hold. Nothing goes live until you have read it.

  3. Switch it on

    Ring it yourself first. Then forward your line and paste one line of HTML into your website. Customers only reach Belline once you do.

Pricing

Per location, per month.

The same prices as everywhere else in the United Arab Emirates. No setup fee, no per-call charge.

Trial: 7 days, 30 voice or 12 video minutes and 50 text conversations. No card; nothing is charged unless you choose a plan.

  • No per-user fees
  • No per-message fees
  • No AI surcharge

Every plan includes

  • One location
  • Books appointments, or takes the request for your team
  • Your team can take over any chat from the inbox

Starter

For a small business that wants every enquiry answered.

AED 249 per location, per month Billed monthly. Cancel anytime.
  • 100 voice minutes a month, shared across your phone line and your website's voice button
  • Video receptionist · 40 video minutes (each uses 2.5 voice minutes)
  • 250 text conversations a month, shared across your website chat and WhatsApp
  • Up to 2 users on your dashboard
  • Keep your number — forward it to Belline
  • Answers questions from your own hours, prices and policies
  • Summary and full transcript of every call and chat
  • Your own words and colours on the website buttons
Start free with Starter
Recommended

Growth

For a team that wants urgent calls put through live, and its own rules for what Belline may decide.

AED 499 per location, per month Billed monthly. Cancel anytime.
  • 250 voice minutes a month, shared across your phone line and your website's voice button
  • Video receptionist · 100 video minutes (each uses 2.5 voice minutes)
  • 600 text conversations a month, shared across your website chat and WhatsApp
  • Everything in Starter, plus:
  • Up to 5 users on your dashboard
  • Puts urgent calls through to your team, live
  • Your own rules about what it may and may not decide
  • Restore earlier settings any time
Start free with Growth

Scale

For higher-volume teams with more complex reception rules.

AED 999 per location, per month Billed monthly. Cancel anytime.
  • 500 voice minutes a month, shared across your phone line and your website's voice button
  • Video receptionist · 200 video minutes (each uses 2.5 voice minutes)
  • 1,500 text conversations a month, shared across your website chat and WhatsApp
  • Everything in Growth, plus:
  • Up to 15 users on your dashboard
  • Priority support
Start free with Scale

Only need website chat and WhatsApp?

WhatsApp Receptionist

AED 129 per location, per month Billed monthly. Cancel anytime.

For a business that wants every WhatsApp message and website chat answered. 250 text conversations a month, shared across your website chat and WhatsApp. No phone line and no voice button — add those any time with Starter.

  • Answers WhatsApp and your website chat from your own hours, prices and policies
  • Text only: WhatsApp and website chat, with no phone line and no voice button
  • Answers on a second WhatsApp number you register yourself
Start free with WhatsApp Receptionist

Prices exclude VAT where it applies.

Compare the plans

Every plan, line by line, from the same catalogue as the cards above.
StarterGrowthScale
Price a month, per locationAED 249AED 499AED 999
Voice minutes a month100250500
Text conversations a month2506001,500
Users on your dashboard2515
Keep your number — forward it to BellineIncludedIncludedIncluded
Answers questions from your own hours, prices and policiesIncludedIncludedIncluded
Summary and full transcript of every call and chatIncludedIncludedIncluded
Your own words and colours on the website buttonsIncludedIncludedIncluded
Puts urgent calls through to your team, liveNot includedIncludedIncluded
Your own rules about what it may and may not decideNot includedIncludedIncluded
Restore earlier settings any timeNot includedIncludedIncluded
Priority supportNot includedNot includedIncluded

An answering service takes a message. Belline answers the question, takes the details and tells your team what to do next.

What counts as a minute

A minute is time Belline spends on a live call with your caller — on your phone line or through the voice button on your website — from the moment it answers to the moment the call ends, rounded up to the next whole minute. Calls you make from your own test console do not count, and neither do calls cut short by a fault on our side.

What counts as a conversation

A conversation is one customer's thread in your website chat or on WhatsApp in which Belline replies at least once. Everything that customer says in the 24 hours after Belline's first reply is the same conversation. Threads your team answers without Belline do not count.

When an allowance runs out

When an allowance runs out, you choose what happens: move up to the next plan, or stop at the allowance. We tell you at 70%, 90% and 100%. Nothing is ever added to your bill without you choosing it.

7 days free

7 days free: 30 voice or 12 video minutes and 50 text conversations, with your website chat, the voice button on the same page, WhatsApp and your phone line all switched on. No card: nothing is charged unless you choose a plan, and on day 8 without one Belline pauses until you do. Standard onboarding is free.

Customer stories

There is no testimonial here yet.

When a clinic in Sharjah agrees to be named, its story goes in this space: what it was losing, what it changed, and what its own team says about it. Until then this space stays empty on purpose. We are not going to write a quotation nobody said, or count customers we do not have.

Running a clinic in Sharjah and willing to talk about it? Write to us and a person answers.

Questions

What operators ask us.

Can it say whether a female practitioner is available?

It reads back what you have written about your team and your rooms, in your words. It does not look at a rota or promise that a particular person will be there on a particular day — that is your team's to confirm, and anything Belline was not told becomes a message.

Will it quote a price per session?

The prices you have written down, exactly as written, with the consultation named as the thing that settles the rest. It will not estimate a package or a course, and it will not discount to keep somebody on the phone.

Does it answer on Friday?

It answers every day, and it tells callers the hours you set. In an emirate where the weekend starts on Friday for some of your clients and on Saturday for others, the calls on your closed days are taken as requests rather than voicemail.

Will it tell somebody a treatment is suitable for them?

No. That is an assessment and an assessment is a clinician's. It explains what the treatment is from your own notes and takes a request for a consultation, which is where the question actually gets answered.

What happens if somebody describes a medical emergency?

It stops being reception. The caller is directed to emergency care using the instructions you gave Belline for your country, and no appointment request is taken.

Does it confirm the consultation time?

For a clinic, Belline takes appointment requests only, and your team confirms every one. It does not book a clinic appointment itself yet.

Hear it now

Be the caller.

The same receptionist your callers in Sharjah would reach. Ask it something hard, then ask for a person.

Free, in your browser, 24 hours a day, up to ten minutes a call.

Keep your number

Forward calls to Belline from the Sharjah line you already have. Forward only the calls nobody answers, and your team still picks up first.

Nothing to install

No new handset, no app for your staff, no change to what is printed on your door.

7 days free

7 days free: 30 voice or 12 video minutes and 50 text conversations, with your website chat, the voice button on the same page, WhatsApp and your phone line all switched on. No card: nothing is charged unless you choose a plan, and on day 8 without one Belline pauses until you do. Standard onboarding is free.

Speak to Belline