Belline in Miami
AI receptionist for dental clinics in Miami
A Miami dental practice has two kinds of patient the rest of the country does not: seasonal residents who need an appointment inside a stay of a few months, and callers who would rather write than ring, in Spanish as often as in English. Belline answers from your own notes, takes an appointment request, and leaves everything clinical to your team.
- Answers questions
- Captures enquiries
- Takes appointment requests
7 days free · No card · Plans from $39/month Answers in English.
Belle on your website Available
Belle is Belline’s AI receptionist. Talk to her in your browser: it uses your microphone, never your camera.
Talk to BelleIn short
What Belline does for dental clinics in Miami.
Belline is an AI receptionist for dental clinics in Miami. It answers a dental practice's customers from your own prices and rules, on the phone, in website chat and on WhatsApp, takes the booking or the request for your team to confirm, and hands everything else to your team.
| Channels | Chat and voice on your website, WhatsApp on a second number you register with Belline and your phone, by forwarding the calls nobody answers - the same information and rules on each, however a customer in Miami reaches you. |
|---|---|
| Bookings | For dental clinics in Miami: For a clinic, Belline takes appointment requests only, and your team confirms every one. It does not book a clinic appointment itself yet. |
| Hand-off | Anything it should not answer, such as a complaint or a price you have not given it, goes to your team in Miami with what the caller said, and your team can take over any chat from the inbox. |
| Languages | Belline answers in English. |
| Price | 7 days free · No card · Plans from $39/month, per location with no setup fee and no per-call charge; every plan is below. |
Hear the line
Two calls a dental practice actually takes.
The first is the request taken for your team to confirm. The second is the call Belline refuses or hands over - which is the one you are really deciding about.
Miami, specifically
What a dental practice in Miami is actually answering.
Miami has two seasons that matter to a front desk.
A stay of a few months is a short time to wait
From about November to April a Miami practice hears from people who are in town for a season and want a check-up before they go. They cannot wait three weeks for a call back. Belline takes the request, with a name, a number and the dates they will be here, and your team replies with what the diary allows.
English and Spanish, and messages as often as calls
A caller in Little Havana or Coral Gables may begin in English and finish in Spanish, and plenty prefer to write. Belline answers your website chat and a WhatsApp number of its own from the same notes, so a request is captured whichever way it arrives. Which languages it answers in is shown from the languages switched on today and is not promised in this paragraph.
Patients who pay for themselves
Some callers to a Miami practice are not on a plan, or are visiting and not covered at all, so the first question is not who the insurer is but what a first visit costs. Belline reads back the examination fee if you have written it, and a payment plan or membership if you offer one. It does not guess at the cost of treatment that depends on an examination.
A storm closes the practice, and patients want to know
In hurricane season, from June to November, a practice can close for a day with very little warning, and a patient with an appointment wants telling before they drive. Belline reads the hours you set, so when you change them for a storm it changes what it tells callers the same hour. It is reception, not a clinician, and says nothing clinical.
Valet, garages and the building you are in
Practices in Brickell, Coral Gables and on Miami Beach are often inside office towers or beside a valet stand, and the first practical question is where to leave the car and whether it is validated. Belline reads your directions back exactly and takes a message when something is missing, so the front desk is not interrupted for something already written down.
Languages on the line
English and Spanish, often in the same sentence, with Haitian Creole and Portuguese common as well. A Miami business line is bilingual by default, and a caller who is switched to the wrong language tends to hang up. Belline answers in English.
In an emergency
Belline gives the instruction you set for the United States: 911 for any emergency, or the nearest emergency room. It takes no appointment request at that moment, because an appointment would be the wrong answer.
Your own number
Keep the Miami number on your door and your listings. You forward the calls nobody answers; nothing about how customers reach you changes.
What comes down the line
Every call a dental practice gets, and what happens to it.
For a clinic, Belline takes appointment requests only, and your team confirms every one. It does not book a clinic appointment itself yet.
Appointment requests
The patient's name, a number, the kind of appointment and when they would like to come - never the symptoms. Your team confirms the slot; Belline never offers one.
New-patient enquiries
Asked in for an assessment rather than the treatment they named, however confidently they name it, and told what that first visit involves in the words you wrote.
Pain and urgent calls
Belline does not interpret the symptom and does not take it down: the clinical team asks about that themselves. It takes the patient's number and marks the call urgent for them. Where your plan includes live transfer and you have given it a team number, it puts the call through to a person instead.
Practical questions
Opening hours, parking, what to bring, how long an appointment runs, what you charge for an examination. From your own notes, and a message when the answer is not in them.
Cancellations and reschedules
Taken as a message with the appointment the patient thinks they have, so the desk can free the chair instead of discovering it empty.
Emergencies
A caller describing something that is not a dental problem hears the emergency instructions you have given Belline for your country, and no appointment is taken.
Where it stops
The most important thing it does is know what it must not answer.
Belline will not discuss a diagnosis, interpret a symptom, or advise on pain or medication. It is reception, not a clinician. Please do not use it for medical details: anything clinical, urgent or unclear goes to your team - as an urgent callback with the patient's number and no medical details taken down, or straight through to a person where your plan includes live transfer and you have given it a number.
Every channel
Call answering, website chat, WhatsApp and Instagram - one receptionist.
Chat and voice on your website, WhatsApp and your phone, with the same information and the same rules in each.
-
Chat and voice on your website
AvailableVisitors type, or tap to talk, without leaving your website. Your team can take over any chat from the inbox.
One line of HTML.
-
WhatsApp for your business
AvailableBelline answers a second WhatsApp number you register with it. Your own WhatsApp stays as it is. A great deal of Miami business is done by message as readily as by call, and Spanish-speaking customers often prefer to write.
You connect the number yourself in your dashboard.
-
Instagram
AvailableBelle answers your business’s direct messages. Your team can take over any conversation from the inbox.
Connect your own Instagram account in Belline. Nothing to install.
-
Your phone
AvailableKeep your number. Forward calls to Belline when nobody answers or the line is busy. Your phone provider may charge for forwarded calls.
One setting on the line you already have.
How it works
Set up from what you already have.
Most of the work is checking what Belline found. You decide when customers reach it.
-
Give Belline what you already have
Your website, price list or brochure. It reads them and drafts your services, prices, hours and the questions a dental practice gets asked every day.
-
Check what it found
Fix anything wrong, fill the gaps, and set the rules it must hold. Nothing goes live until you have read it.
-
Switch it on
Ring it yourself first. Then forward your line and paste one line of HTML into your website. Customers only reach Belline once you do.
Pricing
Per location, per month.
The same prices as everywhere else in the United States. No setup fee, no per-call charge.
- No per-user fees
- No per-message fees
- No AI surcharge
Every plan includes
- One location
- Books appointments, or takes the request for your team
- Your team can take over any chat from the inbox
Starter
For a small business that wants every enquiry answered.
- 100 voice minutes a month, shared across your phone line and your website's voice button
- Video receptionist · 40 video minutes (each uses 2.5 voice minutes)
- 250 text conversations a month, shared across your website chat, WhatsApp and Instagram
- Up to 2 users on your dashboard
- Keep your number - forward it to Belline
- Answers questions from your own hours, prices and policies
- Summary and full transcript of every call and chat
- Your own words and colours on the website buttons
Growth
For a team that wants urgent calls put through live, and its own rules for what Belline may decide.
- 250 voice minutes a month, shared across your phone line and your website's voice button
- Video receptionist · 100 video minutes (each uses 2.5 voice minutes)
- 600 text conversations a month, shared across your website chat, WhatsApp and Instagram
- Everything in Starter, plus:
- Up to 5 users on your dashboard
- Puts urgent calls through to your team, live
- Your own rules about what it may and may not decide
- Restore earlier settings any time
Scale
For higher-volume teams with more complex reception rules.
- 500 voice minutes a month, shared across your phone line and your website's voice button
- Video receptionist · 200 video minutes (each uses 2.5 voice minutes)
- 1,500 text conversations a month, shared across your website chat, WhatsApp and Instagram
- Everything in Growth, plus:
- Up to 15 users on your dashboard
- Priority support
Only need website chat, WhatsApp and Instagram?
WhatsApp Receptionist
$39 per location, per month Billed monthly. Cancel anytime.
For a business that wants every WhatsApp and Instagram message and website chat answered. 250 text conversations a month, shared across your website chat, WhatsApp and Instagram. No phone line and no voice button - add those any time with Starter.
- Answers WhatsApp, Instagram and your website chat from your own hours, prices and policies
- Text only: WhatsApp, Instagram and website chat, with no phone line and no voice button
- Answers on a second WhatsApp number you register yourself
Compare the plans
| Starter | Growth | Scale | |
|---|---|---|---|
| Price a month, per location | $69 | $139 | $279 |
| Voice minutes a month | 100 | 250 | 500 |
| Text conversations a month | 250 | 600 | 1,500 |
| Users on your dashboard | 2 | 5 | 15 |
| Keep your number - forward it to Belline | Included | Included | Included |
| Answers questions from your own hours, prices and policies | Included | Included | Included |
| Summary and full transcript of every call and chat | Included | Included | Included |
| Your own words and colours on the website buttons | Included | Included | Included |
| Puts urgent calls through to your team, live | Not included | Included | Included |
| Your own rules about what it may and may not decide | Not included | Included | Included |
| Restore earlier settings any time | Not included | Included | Included |
| Priority support | Not included | Not included | Included |
An answering service takes a message. Belline answers the question, takes the details and tells your team what to do next.
What counts as a minute
A minute is time Belline spends on a live call with your caller - on your phone line or through the voice button on your website - from the moment it answers to the moment the call ends, rounded up to the next whole minute. Calls you make from your own test console do not count, and neither do calls cut short by a fault on our side.
What counts as a conversation
A conversation is one customer's thread in your website chat, on WhatsApp or on Instagram in which Belline replies at least once. Everything that customer says in the 24 hours after Belline's first reply is the same conversation. Threads your team answers without Belline do not count.
When an allowance runs out
When an allowance runs out, you choose what happens: move up to the next plan, or stop at the allowance. We tell you at 70%, 90% and 100%. Nothing is ever added to your bill without you choosing it.
7 days free
7 days free: 30 voice or 12 video minutes and 50 text conversations, with your website chat, the voice button on the same page, WhatsApp and Instagram all switched on, plus your phone line where Belline has a line in your country. No card: nothing is charged unless you choose a plan, and on day 8 without one Belline pauses until you do. Standard onboarding is free.
Customer stories
There is no testimonial here yet.
When a dental practice in Miami agrees to be named, its story goes in this space: what it was losing, what it changed, and what its own team says about it. Until then this space stays empty on purpose. We are not going to write a quotation nobody said, or count customers we do not have.
Running a dental practice in Miami and willing to talk about it? Write to us and a person answers.
Questions
What operators ask us.
Can it take a request from a patient who is only here for the winter?
Yes. It takes a name, a number, the kind of appointment and the dates they will be in town, and your team confirms what is free. It does not promise a slot or ask for medical details.
Will it say what a first visit costs?
Only if you have written it, in your words. A treatment cost that depends on an examination it does not guess at. It takes a message so your team can quote after seeing the patient.
A patient rings from another country. Does the time difference matter?
Not to the call. Belline answers at any hour and takes a name, a number and the dates the patient will be in Miami, and your team writes back in your own hours. The time is always your team's to give, and Belline asks for no medical details.
Will it give clinical advice?
No, and it refuses out loud rather than hedging. Asked whether pain after a filling is normal, it says it is not able to advise, takes the patient's number without writing down what they described, and marks it urgent for your clinical team, who go through it with them.
Does it confirm the appointment time?
For a clinic, Belline takes appointment requests only, and your team confirms every one. It does not book a clinic appointment itself yet.
What does it do with a patient in pain at night?
It takes the call rather than letting it ring out. It does not diagnose, it does not offer a slot, and it does not take down the symptoms. It takes the patient's number and marks the callback urgent for your clinical team. Where your plan includes live transfer and you have given it a team number, it puts the call through to a person instead - that is the line on the Growth card, not on every plan.
Hear it now
Be the caller.
The same receptionist your callers in Miami would reach. Ask it something hard, then ask for a person.
Free, in your browser, 24 hours a day, up to ten minutes a call.
Keep your number
Forward calls to Belline from the Miami line you already have. Forward only the calls nobody answers, and your team still picks up first.
Nothing to install
No new handset, no app for your staff, no change to what is printed on your door.
7 days free
7 days free: 30 voice or 12 video minutes and 50 text conversations, with your website chat, the voice button on the same page, WhatsApp and Instagram all switched on, plus your phone line where Belline has a line in your country. No card: nothing is charged unless you choose a plan, and on day 8 without one Belline pauses until you do. Standard onboarding is free.
Nearby
