Belline in Los Angeles
AI receptionist for dental clinics in Los Angeles
A Los Angeles dental practice is rung from the car. The caller wants to know whether you have parking, whether they are in network and whether fifteen minutes late is a problem. Belline answers from your own notes and takes an appointment request with a name and number, and leaves everything clinical to your team.
- Answers questions
- Captures enquiries
- Takes appointment requests
7 days free · No card · Plans from $39/month Answers in English.
Belle on your website Available
Belle is Belline’s AI receptionist. Talk to her in your browser: it uses your microphone, never your camera.
Talk to BelleIn short
What Belline does for dental clinics in Los Angeles.
Belline is an AI receptionist for dental clinics in Los Angeles. It answers a dental practice's customers from your own prices and rules, on the phone, in website chat and on WhatsApp, takes the booking or the request for your team to confirm, and hands everything else to your team.
| Channels | Chat and voice on your website, WhatsApp on a second number you register with Belline and your phone, by forwarding the calls nobody answers - the same information and rules on each, however a customer in Los Angeles reaches you. |
|---|---|
| Bookings | For dental clinics in Los Angeles: For a clinic, Belline takes appointment requests only, and your team confirms every one. It does not book a clinic appointment itself yet. |
| Hand-off | Anything it should not answer, such as a complaint or a price you have not given it, goes to your team in Los Angeles with what the caller said, and your team can take over any chat from the inbox. |
| Languages | Belline answers in English. |
| Price | 7 days free · No card · Plans from $39/month, per location with no setup fee and no per-call charge; every plan is below. |
Hear the line
Two calls a dental practice actually takes.
The first is the request taken for your team to confirm. The second is the call Belline refuses or hands over - which is the one you are really deciding about.
Los Angeles, specifically
What a dental practice in Los Angeles is actually answering.
Los Angeles is a city where getting to the appointment is part of the appointment.
Parking and validation are the first questions
A patient who has to cross a city for an appointment asks where to park before anything else. A practice in Santa Monica or West Hollywood has the answer written down: the structure, the level, whether you validate. Belline reads your directions back exactly and takes a message when something is missing, so a hygienist is not pulled from a patient to recite them.
Cosmetic enquiries are specific, and clinical
Los Angeles practices regularly hear about whitening, veneers and smile makeovers, often from callers who have already decided what they want. Belline is reception and cannot say what suits a patient. It takes a request for a consultation, not for the treatment named, and tells the caller what a first visit involves in the words you wrote.
Schedules that follow a shift, not an office
Many callers work to a call sheet, a restaurant shift or a hospital rota and ring at seven in the morning or ten at night. A line that is answered only in surgery hours misses them. Belline takes the request at any hour, with a name and a number and the kind of appointment, and your team confirms it when the practice opens.
Insurance questions come before the booking
Are you in network, do you take my plan? The answer is different in every practice and is in your own notes. Belline reads it back as written, does not check a caller's cover and does not say what a plan will pay. It is not connected to any insurer, and a question beyond your notes goes to your billing team as a message.
Languages on the line
English and Spanish side by side, with Korean, Armenian, Tagalog and Chinese heard across the neighbourhoods that speak them. A business in Koreatown and one in Glendale hear quite different mixes. Belline answers in English.
In an emergency
Belline gives the instruction you set for the United States: 911 for any emergency, or the nearest emergency room. It takes no appointment request at that moment, because an appointment would be the wrong answer.
Your own number
Keep the Los Angeles number on your door and your listings. You forward the calls nobody answers; nothing about how customers reach you changes.
What comes down the line
Every call a dental practice gets, and what happens to it.
For a clinic, Belline takes appointment requests only, and your team confirms every one. It does not book a clinic appointment itself yet.
Appointment requests
The patient's name, a number, the kind of appointment and when they would like to come - never the symptoms. Your team confirms the slot; Belline never offers one.
New-patient enquiries
Asked in for an assessment rather than the treatment they named, however confidently they name it, and told what that first visit involves in the words you wrote.
Pain and urgent calls
Belline does not interpret the symptom and does not take it down: the clinical team asks about that themselves. It takes the patient's number and marks the call urgent for them. Where your plan includes live transfer and you have given it a team number, it puts the call through to a person instead.
Practical questions
Opening hours, parking, what to bring, how long an appointment runs, what you charge for an examination. From your own notes, and a message when the answer is not in them.
Cancellations and reschedules
Taken as a message with the appointment the patient thinks they have, so the desk can free the chair instead of discovering it empty.
Emergencies
A caller describing something that is not a dental problem hears the emergency instructions you have given Belline for your country, and no appointment is taken.
Where it stops
The most important thing it does is know what it must not answer.
Belline will not discuss a diagnosis, interpret a symptom, or advise on pain or medication. It is reception, not a clinician. Please do not use it for medical details: anything clinical, urgent or unclear goes to your team - as an urgent callback with the patient's number and no medical details taken down, or straight through to a person where your plan includes live transfer and you have given it a number.
Every channel
Call answering, website chat, WhatsApp and Instagram - one receptionist.
Chat and voice on your website, WhatsApp and your phone, with the same information and the same rules in each.
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Chat and voice on your website
AvailableVisitors type, or tap to talk, without leaving your website. Your team can take over any chat from the inbox.
One line of HTML.
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WhatsApp for your business
AvailableBelline answers a second WhatsApp number you register with it. Your own WhatsApp stays as it is. Distance is the practical question.
You connect the number yourself in your dashboard.
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Instagram
AvailableBelle answers your business’s direct messages. Your team can take over any conversation from the inbox.
Connect your own Instagram account in Belline. Nothing to install.
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Your phone
AvailableKeep your number. Forward calls to Belline when nobody answers or the line is busy. Your phone provider may charge for forwarded calls.
One setting on the line you already have.
How it works
Set up from what you already have.
Most of the work is checking what Belline found. You decide when customers reach it.
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Give Belline what you already have
Your website, price list or brochure. It reads them and drafts your services, prices, hours and the questions a dental practice gets asked every day.
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Check what it found
Fix anything wrong, fill the gaps, and set the rules it must hold. Nothing goes live until you have read it.
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Switch it on
Ring it yourself first. Then forward your line and paste one line of HTML into your website. Customers only reach Belline once you do.
Pricing
Per location, per month.
The same prices as everywhere else in the United States. No setup fee, no per-call charge.
- No per-user fees
- No per-message fees
- No AI surcharge
Every plan includes
- One location
- Books appointments, or takes the request for your team
- Your team can take over any chat from the inbox
Starter
For a small business that wants every enquiry answered.
- 100 voice minutes a month, shared across your phone line and your website's voice button
- Video receptionist · 40 video minutes (each uses 2.5 voice minutes)
- 250 text conversations a month, shared across your website chat, WhatsApp and Instagram
- Up to 2 users on your dashboard
- Keep your number - forward it to Belline
- Answers questions from your own hours, prices and policies
- Summary and full transcript of every call and chat
- Your own words and colours on the website buttons
Growth
For a team that wants urgent calls put through live, and its own rules for what Belline may decide.
- 250 voice minutes a month, shared across your phone line and your website's voice button
- Video receptionist · 100 video minutes (each uses 2.5 voice minutes)
- 600 text conversations a month, shared across your website chat, WhatsApp and Instagram
- Everything in Starter, plus:
- Up to 5 users on your dashboard
- Puts urgent calls through to your team, live
- Your own rules about what it may and may not decide
- Restore earlier settings any time
Scale
For higher-volume teams with more complex reception rules.
- 500 voice minutes a month, shared across your phone line and your website's voice button
- Video receptionist · 200 video minutes (each uses 2.5 voice minutes)
- 1,500 text conversations a month, shared across your website chat, WhatsApp and Instagram
- Everything in Growth, plus:
- Up to 15 users on your dashboard
- Priority support
Only need website chat, WhatsApp and Instagram?
WhatsApp Receptionist
$39 per location, per month Billed monthly. Cancel anytime.
For a business that wants every WhatsApp and Instagram message and website chat answered. 250 text conversations a month, shared across your website chat, WhatsApp and Instagram. No phone line and no voice button - add those any time with Starter.
- Answers WhatsApp, Instagram and your website chat from your own hours, prices and policies
- Text only: WhatsApp, Instagram and website chat, with no phone line and no voice button
- Answers on a second WhatsApp number you register yourself
Compare the plans
| Starter | Growth | Scale | |
|---|---|---|---|
| Price a month, per location | $69 | $139 | $279 |
| Voice minutes a month | 100 | 250 | 500 |
| Text conversations a month | 250 | 600 | 1,500 |
| Users on your dashboard | 2 | 5 | 15 |
| Keep your number - forward it to Belline | Included | Included | Included |
| Answers questions from your own hours, prices and policies | Included | Included | Included |
| Summary and full transcript of every call and chat | Included | Included | Included |
| Your own words and colours on the website buttons | Included | Included | Included |
| Puts urgent calls through to your team, live | Not included | Included | Included |
| Your own rules about what it may and may not decide | Not included | Included | Included |
| Restore earlier settings any time | Not included | Included | Included |
| Priority support | Not included | Not included | Included |
An answering service takes a message. Belline answers the question, takes the details and tells your team what to do next.
What counts as a minute
A minute is time Belline spends on a live call with your caller - on your phone line or through the voice button on your website - from the moment it answers to the moment the call ends, rounded up to the next whole minute. Calls you make from your own test console do not count, and neither do calls cut short by a fault on our side.
What counts as a conversation
A conversation is one customer's thread in your website chat, on WhatsApp or on Instagram in which Belline replies at least once. Everything that customer says in the 24 hours after Belline's first reply is the same conversation. Threads your team answers without Belline do not count.
When an allowance runs out
When an allowance runs out, you choose what happens: move up to the next plan, or stop at the allowance. We tell you at 70%, 90% and 100%. Nothing is ever added to your bill without you choosing it.
7 days free
7 days free: 30 voice or 12 video minutes and 50 text conversations, with your website chat, the voice button on the same page, WhatsApp and Instagram all switched on, plus your phone line where Belline has a line in your country. No card: nothing is charged unless you choose a plan, and on day 8 without one Belline pauses until you do. Standard onboarding is free.
Customer stories
There is no testimonial here yet.
When a dental practice in Los Angeles agrees to be named, its story goes in this space: what it was losing, what it changed, and what its own team says about it. Until then this space stays empty on purpose. We are not going to write a quotation nobody said, or count customers we do not have.
Running a dental practice in Los Angeles and willing to talk about it? Write to us and a person answers.
Questions
What operators ask us.
A caller wants to book veneers. Can it do that?
It takes a request for a consultation, never for the treatment. Whether a particular treatment suits a patient is a clinical judgement, so Belline says it cannot advise and your team decides what the first visit covers.
Does it take medical history over the phone?
No, and please do not use it that way. It takes a name, a number and when somebody would like to come. Anything clinical, urgent or unclear goes to your team as an urgent callback with the patient's number and no medical details taken down.
Is it safe for patient information?
Treat it as reception, not as a clinical record. It should be used to take an appointment request - a name, a number and when somebody would like to come - and not for medical details. Transcripts are stored so you can see what was said, and Belline does not record the audio of the calls it answers. The one recording anywhere in the product is a voicemail a caller chooses to leave before you have switched Belline on, which the privacy policy describes.
Will patients be told it is an AI?
If they ask, yes, plainly. Belline does not present itself as a member of your practice team.
Will it give clinical advice?
No, and it refuses out loud rather than hedging. Asked whether pain after a filling is normal, it says it is not able to advise, takes the patient's number without writing down what they described, and marks it urgent for your clinical team, who go through it with them.
What does it do with a patient in pain at night?
It takes the call rather than letting it ring out. It does not diagnose, it does not offer a slot, and it does not take down the symptoms. It takes the patient's number and marks the callback urgent for your clinical team. Where your plan includes live transfer and you have given it a team number, it puts the call through to a person instead - that is the line on the Growth card, not on every plan.
Hear it now
Be the caller.
The same receptionist your callers in Los Angeles would reach. Ask it something hard, then ask for a person.
Free, in your browser, 24 hours a day, up to ten minutes a call.
Keep your number
Forward calls to Belline from the Los Angeles line you already have. Forward only the calls nobody answers, and your team still picks up first.
Nothing to install
No new handset, no app for your staff, no change to what is printed on your door.
7 days free
7 days free: 30 voice or 12 video minutes and 50 text conversations, with your website chat, the voice button on the same page, WhatsApp and Instagram all switched on, plus your phone line where Belline has a line in your country. No card: nothing is charged unless you choose a plan, and on day 8 without one Belline pauses until you do. Standard onboarding is free.
Nearby
